The Little Forge – Bledington, Cotswolds
Last updated: 5 November 2026
At The Little Forge, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use and protect your information when you visit our website, contact us or book a stay.
1. Who We Are
The Little Forge is a holiday cottage located in Bledington, in the Cotswolds, United Kingdom.
We are responsible for the personal information collected in connection with your bookings and enquiries.
Website: https://thelittleforge.com
Privacy contact: kelpedley@gmail.com
Data controller: Kelly Pedley
2. Information We Collect
When you make a booking or contact us, we may collect:
- Your name and contact details, including email address and telephone number.
- Your address, where requested during booking.
- Booking information, including arrival and departure dates.
- Number of guests staying.
- Payment and transaction information.
- Messages or enquiries you send us.
- Technical information about your use of our website, where collected.
We only request information needed to manage your booking, respond to enquiries and operate our accommodation business.
3. How We Use Your Information
We use your personal information to:
- Process and manage accommodation bookings.
- Communicate with you about your reservation.
- Send booking confirmations, arrival instructions and payment reminders.
- Process payments and refunds.
- Respond to enquiries.
- Maintain accounting and financial records.
- Meet applicable legal obligations.
- Maintain the security and proper operation of our website and booking systems.
4. Our Legal Basis for Processing Your Information
Under UK data protection law, we use personal information where necessary:
- Performance of a contract: To arrange and manage your accommodation booking.
- Legal obligations: To comply with relevant accounting, tax and other legal requirements.
- Legitimate interests: To respond to enquiries, maintain the security of our systems and manage our accommodation business.
- Consent: Where consent is required, such as for certain marketing communications or non-essential cookies.
5. Booking and Payment Providers
We use third-party services to manage reservations and payments.
Smoobu
Our booking management system is provided by Smoobu. It processes guest information, reservation details and booking communications on our behalf.
Stripe
We use Stripe to process online debit and credit card payments securely.
Payment card information is handled by Stripe. We do not directly store guests’ full payment card numbers.
Airbnb
Where bookings are made through Airbnb, guest and reservation information may be processed through Airbnb and shared with our booking management system.
These providers process information in accordance with their applicable privacy policies and data protection arrangements.
6. How Long We Keep Your Information
We retain booking and financial records for as long as reasonably necessary for accommodation management, accounting, tax and legal purposes.
Financial records will generally be retained for at least six years where required or appropriate under applicable rules.
Other information, including enquiries that do not result in a booking, will be retained only for as long as reasonably necessary.
7. Cookies
Our website and the third-party services integrated into it may use cookies and similar technologies.
Essential cookies may be used to make the website and booking process function correctly.
Where we use non-essential cookies, such as certain analytics or marketing cookies, we will provide appropriate information and choices in accordance with applicable law.
You can also manage cookies through your browser settings.
8. Sharing Your Information
We do not sell your personal information.
We may share relevant information with trusted service providers where necessary to manage your booking, provide accommodation, operate our website, process payments or meet legal obligations.
Access to personal information is limited to those who need it for these purposes.
Some service providers may process information outside the United Kingdom. Where this occurs, we will ensure that appropriate data protection safeguards apply.
9. Your Data Protection Rights
Under UK data protection law, you may have the right to:
- Request access to your personal information.
- Ask for inaccurate information to be corrected.
- Request deletion of your information in certain circumstances.
- Request restrictions on how your information is used.
- Object to certain processing.
- Request transfer of your information where applicable.
- Withdraw consent where processing relies on consent.
To exercise these rights, please contact us using the details above.
You can also raise a concern with the Information Commissioner’s Office (ICO) at https://ico.org.uk.
10. Third-Party Websites
Our website may contain links to other websites, including booking platforms and local attractions.
We are not responsible for the privacy practices of independent third-party websites. We recommend reviewing their individual privacy policies.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology or legal obligations.
The most recent version will be available on our website.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact:
The Little Forge
Bledington, Cotswolds
Website: https://thelittleforge.com
Email: kelpedley@gmail.com